The information on this page is applicable to the 2012 round of the New gTLD Program only. Please go to newgtldprogram.icann.org for information on the New gTLD Program: Next Round.
Last Updated: 21 May 2018
Redline from the previous version of the New gTLD Program Personal Data Privacy Statement [PDF, 58 KB]
The Internet Corporation for Assigned Names and Numbers ("ICANN organization") respects and is committed to ensuring the protection of Personal Information collected from New gTLD Program participants ("Applicants," or "you," or "your"), including Applicants who use the Naming Services portal ("NSP"), and used in connection with the New gTLD Program (the "Program"). ICANN organization will handle all Personal Information provided under the Program as described in this Personal Data Privacy Statement ("Privacy Statement") and the ICANN organization Privacy Policy, which is incorporated herein by this reference. Terms with initial capital letters not defined in this Privacy Statement are defined in the ICANN organization Privacy Policy.
By participating in the Program, including using the NSP, the Applicant accepts the practices described in this Privacy Statement and the Privacy Policy. In addition, ICANN organization has established Terms of Use that set forth the general rules and policies governing the use of the NSP. You can review the Terms of Use at https://www.icann.org/en/system/files/files/nsp-terms-of-use-11may18-en.pdf [PDF, 33 KB].
International Transfers
The Program may be operated and administered entirely outside the jurisdiction where the Applicant is domiciled. Please note that any Personal Information provided to ICANN organization in connection with the Program will be transferred outside of your jurisdiction, including to the United States. On his/her own behalf, the Applicant hereby consents to these transfers, and is solely responsible for ensuring that the Personal Information provided to ICANN organization and its designees complies with the laws of the Applicant's jurisdiction(s).
Personal Information Collection and Use
Application submission. Participation in the Program generally involves the collection and use of your Personal Information. The types of Personal Information that ICANN organization collects will be: full name, postal address, telephone number, and email address. This Personal Information is used to initially process and administer the Program. This information will also be used by ICANN organization, its service providers, and agents to provide general support services for the Program.
Administration: ICANN organization requires updated Personal Information about the Applicant's directors and officers, and other relevant personnel, such as full name, date of birth, city and country of primary residence and country of birth. ICANN organization and its service providers use this information to conduct necessary background checks and other evaluations as part of the Program, in accordance with the requirements of the New gTLD Applicant Guidebook ("Applicant Guidebook") located at https://newgtlds.icann.org/en/applicants/agb/guidebook-full-04jun12-en.pdf [PDF, 5.9 MB]. This use is based on consent provided by agreeing to the NSP Terms of Use [PDF, 33 KB] and the Applicant Guidebook. In certain circumstances, the results of initial background checks may require ICANN organization to request additional Personal Information to conclude necessary background checks or other Program application evaluations. Your Personal Information is also processed to maintain an accurate history of application processing and changes.
Support information. ICANN organization receives Personal Information as part of general support queries, email, feedback, comment or other communications with our Global Support Center or other ICANN organization personnel regarding the Program. ICANN organization may retain those communications in order to process inquiries, respond to requests and improve the NSP. ICANN organization may monitor or record your call or communication sessions with the Global Support Center for quality assurance and staff training purposes, or as a record of communication.
Sensitive Personal Information. ICANN organization does not collect sensitive Personal Information (e.g. personal medical or health information, racial or ethnic origin, or political opinions, etc.) in connection with the Program. You will be notified if such sensitive Personal Information is necessary in connection with the Program, such as to conduct further background checks.
Sharing of Personal Information
ICANN organization will share Personal Information with third parties, such as our providers and agents, for the purpose of administering the Program and TLD applications on ICANN organization's behalf, and providing other services for the Program. ICANN organization requires that these parties agree to handle this information in compliance with appropriate confidentiality obligations and security measures.
Information Security and Integrity
ICANN organization will use commercially reasonable effort to maintain industry standard safeguards to protect the confidentiality of Personal Information collected as part of the Program. However, due to the open communication nature of the Internet, ICANN organization cannot represent, warrant or guarantee that data stored on ICANN organization's servers will be free from unauthorized access by third parties, loss, misuse or alterations. ICANN ORGANIZATION DISCLAIMS ANY AND ALL LIABILITY FOR UNAUTHORIZED ACCESS OR USE OR COMPROMISE OF PERSONAL INFORMATION SUBMITTED THROUGH THE NSP TO THE EXTENT PERMITTED BY APPLICABLE LAW. APPLICANTS ARE HEREBY ADVISED THAT THEY SUBMIT SUCH PERSONAL INFORMATION AT THEIR OWN RISK.
Accessing and Updating Personal Information
The Applicant may request to view stored Personal Information in relation to the Applicant profile, or a TLD application by contacting our Global Support Center. As submitted information is used in evaluation checks and processes, submitted information cannot be modified without contacting our Global Support Center. ICANN organization will endeavor to respond to requests to access, correct or update any other Personal Information that ICANN organization retains in connection with the Program. Requests may be sent by email to our Global Support Center at globalsupport@icann.org.
ICANN organization will retain Personal Information stored on our servers in accordance with our general archival practices, subject to legal requirements.
Changes to this Privacy Statement
Please note that ICANN organization may revise this Privacy Statement from time to time throughout the Program. ICANN organization will post any such changes on the Program's website. If the changes are material, ICANN organization may also provide notification via email according to the registered NSP log-in email for the Applicants who use NSP. The Applicant's continued participation in the Program application process, including the Applicant's use of NSP, after such change will be deemed acceptance by the Applicant of the revised Privacy Statement.
Questions or Contacting ICANN Organization
If you have any questions about this Privacy Statement, please feel free to contact ICANN organization at privacy@icann.org.