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Customer Portal Functionality Expanded

20 December 2013

In a continual effort to improve user experience, ICANN has deployed enhancements to the Customer Portal. These system upgrades will enable applicants to access their TLD application information, monitor application status and engage with ICANN staff via one, central platform. Application data was first made available through the Customer Portal when Salesforce was introduced in April 2013.

If you have questions about the new functionality available in the Customer Portal, please contact our Customer Service Center through the Customer Portal, or email