Competition, Consumer Trust & Consumer Choice Review

Review Areas


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As part of its Affirmation of Commitments with the U.S. Department of Commerce, ICANN has committed to conducting a regular review of how the New gTLD Program has impacted competition, consumer choice and consumer trust. An initial review is now in progress, conducted by the Competition, Consumer Trust and Consumer Choice (CCT) Review Team. View CCT review team proceedings.

This review will:

  • Determine the extent to which the introduction of new gTLDs has promoted competition, consumer choice and consumer trust in the DNS.
  • Assess the effectiveness of (a) the application and evaluation processes, and (b) safeguards put in place to mitigate issues.

A draft report of recommendations for the New gTLD Program was published for public comment in March 2017. Feedback will be incorporated into a final report.

Review Areas

The CCT review team will consider 66 metrics [PDF, 472 KB] recommended by an Implementation Advisory Group for consideration in reviewing the New gTLD Program. ICANN is collecting and publishing data related to these metrics, including statistics about domain name registries, registrars, registrations, navigation and rights protection mechanisms. View metrics.

In addition to aggregating existing data, ICANN commissioned studies on:

  1. Consumer awareness, perceived consumer choice, and experience and trust related to the Domain Name System.
  2. Pricing trends and other competition indicators in the global Domain Name System market.

To help the CCT review team assess the effectiveness of the New gTLD Program's application and evaluation processes, and safeguards put in place to mitigate abuse, ICANN collaborated with the community to generate reports on the following topics:

News Archive