Quality Program Report for Initial Evaluation Now Available

Today, ICANN published the Quality Program report for Initial Evaluation. The Quality Program was designed and implemented to both improve and measure consistency/precision, accuracy and process fidelity during the Initial Evaluation phase of the New gTLD Program.

JAS Global Advisors was the firm selected to develop and implement the Quality Program. The JAS report is now published to inform the community of the objectives, methodology, and findings of the Quality Program. The report also includes analysis and recommendations for areas of improvement.

The results of the Quality Program show that ICANN achieved an important goal of consistency and quality in the evaluation of applications. A unified approach to preparing, training, synchronizing and conducting pilot exercises with evaluation firms was cited as the most critical factor to this success.

Download the Report Now >> [PDF, 346 KB]